Terms and Conditions

These General Terms and Conditions govern the rental of props, decorations, and stage props, and are deemed automatically accepted by the customer upon acceptance of any quote.

1. RATES AND FEE MODELS

The rates of VÁZQUEZ MUEBLES Y ATREZZOS S.L. are established based on the type of material, its availability, value, condition, and rental duration, and may include discounts for volume or duration. Any use exceeding this period will be subject to special agreements and additional billing. The date and time for returning the materials are binding, and any delay will be billed according to the current rate.

1.1 Fee for Consecutive Weeks
In the fee for consecutive weeks, the rental amount is calculated based on the number of full weeks the materials are used.
For these purposes:

• Weeks are counted consecutively and without interruption from the date the equipment leaves our facilities.
• Starting on the third day, it will be considered a full week and billed as such.
• Extensions of the rental period will be automatically billed according to the current weekly rate.

 

2. PAYMENT, SECURITY DEPOSIT, LIABILITY, AND INSURANCE

2.1 Payment Terms

Acceptance of the fee implies an obligation to pay the amounts indicated within the established deadlines. VÁZQUEZ MUEBLES Y ATREZZO S.L. may require, as a precondition for the reservation and delivery of the materials:

• Full or partial payment of the fee.
• The posting of a security deposit.

Failure to pay or provide the security deposit shall entitle the company to cancel the reservation.

2.2 Security Deposit

For all orders, the customer is required to pay an amount, which is received as a deposit and as a guarantee of the successful completion of the transaction and will be refunded once the equipment has been returned in good condition and payment of the invoice has been made, unless otherwise expressly agreed.

The security deposit serves as a guarantee, and its amount will be determined based on the value of the rented equipment and the risk associated with the production. It may be applied fully or partially to cover damages, losses, delays, cleaning costs, repairs, or any breach of contract, including non-payment or similar issues.

 

3. CANCELLATION AND RESERVATION OF MATERIAL

3.1 Cancellation

Any total or partial cancellation of the order must be communicated in writing. Unless otherwise agreed, the following penalties will apply:

• More than 7 business days in advance: no charge, except for expenses already incurred.
• Between 7 and 3 business days: up to 50% of the quote.
• Less than 48 hours, failure to pick up, or same-day cancellation: 100% of the quote.

Cancellations do not exempt the customer from paying for materials that have already been prepared, reserved, or customized.

3.2 Reservation of Materials

The reservation of materials by VÁZQUEZ MUEBLES Y ATREZZOS S.L. will only be considered effective and binding once the customer has fulfilled the established financial conditions for the reservation.

Verbal or written acceptance or the sending of a quote does not imply that the equipment is reserved or exclusively blocked until the corresponding payment has been made or there is an agreement between the parties.

To ensure that the equipment is reserved solely for the customer on the requested dates and cannot be rented to others during that period, the company may require, as an essential condition:

• Advance payment of a percentage of the quote or the full deposit

Once the reservation fee or deposit has been received, the equipment will be reserved exclusively for the customer on the agreed dates and may not be rented to third parties, unless the customer fails to comply with the established payment terms.

 

4. DELIVERY, TRANSPORTATION, AND RETURN OF MATERIAL

4.1 Delivery and Transportation

The material will be made available to the customer at the premises of VÁZQUEZ MUEBLES Y ATREZZO S.L. at the loading dock, excluding loading onto the truck. The transportation, loading, unloading, handling, and safekeeping of the material shall be at the customer’s own risk and expense.

The customer agrees to use appropriate means of transport, qualified personnel, and all necessary equipment to secure the load (blankets, straps, dollies, etc.).

The pickup of the material implies the customer’s acceptance of its condition, quantity, and suitability, waiving any subsequent claims.

4.2 Return of the equipment

The equipment must be returned:

• On the agreed date and time at our facilities.
• Clean, complete, properly packed, and in the same condition as when it was delivered.
• Delays in return will incur additional charges in accordance with the applicable rate. Starting on the third business day, it will be considered a full week and billed as such.

 

5. LIABILITY AND INSURANCE

5.1 Client’s Liability

The client assumes full and exclusive liability for the equipment from the moment it is made available to them until it is actually returned.

This liability extends, among other cases, to:

• Damage resulting from use during filming, setup, teardown, or transport.
• Theft, loss, misplacement, or destruction.
• Damage caused by third parties, extras, actors, technicians, or personnel hired by the production.

5.2 Insurance

The client must have production insurance that expressly covers the rented props, at their replacement value, against any loss or damage.

 

6. REPLACEMENT VALUE AND WARRANTY

In the event of loss, theft, total destruction, or irreparable damage to the equipment, the PRODUCER agrees to replace the lost equipment or to reimburse the company, upon its return, for the PRICE/VALUE listed in the order for each item leased, plus the increase in market value over that VALUE resulting from the company’s acquisition of the item (if necessary).

In the event of repairable damage, the customer shall bear the full cost of the repair, as well as the financial loss caused by the unavailability of the equipment during the repair or replacement period.

The security deposit may be applied in whole or in part to cover these amounts, without prejudice to the company’s right to claim any additional amounts that may be due.